Webinar: Thriving in Deductible Reset Season
Every year, deductibles reset and patient responsibility jumps to 100%. Many practices face months of unpredictable cash flow. Add ACA volatility and shifting payer rules, and it feels like revenue is out of your hands.
Learn why it’s not in this 1-hour webinar. Hear PatientPay’s Pete Heydt and Azalea Health’s Douglas Swords share that you can control how and when patients pay. And how modern, patient-friendly payment workflows can stabilize cash flow, reduce friction, and improve the financial experience for you, your staff, and your patients.
What’s Included
- How traditional billing practices create friction in deductible season and slow down collections
- The controllable actions you can use to drive results and cash-flow resilience
- What happens when you modernize payment workflows — especially for less tech-savvy patients
- How leading practices capture payments in minutes instead of waiting up to 60 days
- A live look at the integrated PatientPay + Azalea workflow, including the patient experience and payment turnaround times
Who Should Watch
This webinar is for leaders at health clinics, rural health clinics, and rural hospitals, including:
- Practice administrators and office managers
- Billing and revenue cycle leaders
- Physicians and practice owners
- Financial leaders responsible for cash flow and collections
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Meet Your Speakers
Pete Heydt is the President of PatientPay, where he leads the team helping practices simplify patient billing and collect payments more efficiently. PatientPay focuses on meeting patients where they are with modern, digital payment experiences — especially important as patient responsibility continues to rise. Pete brings deep experience in healthcare payments and a real-world understanding of what actually works when practices are navigating high out-of-pocket costs and deductible season.
Doug Swords has over 20 years of experience optimizing revenue cycle operations for healthcare organizations of all sizes. As a Certified Healthcare Business Management Executive (CHBME), he specializes in leveraging data analytics and process improvement to maximize revenue capture and financial sustainability.
