ABOUT THE AUTHOR
Doug Swords
Doug is a co-founder of Azalea Health and serves as vice president of revenue cycle management (RCM). Azalea is a cloud-based Health IT and RCM service company based in Atlanta, GA. Swords has been in healthcare finance and RCM since 2003, specializing in management and scaling of RCM operations for medical providers and facilities of all sizes. He believes in analyzing data and performance measures to drive revenue growth for both Azalea and its clients. Doug holds a Bachelor’s degree in business administration in finance from Valdosta State University and is a Certified Healthcare Business Management Executive (CHBME) through the Healthcare Business Management Association (HBMA).
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9 minutesRCM Services Uncovered
Revenue Cycle Management (RCM) is a critical process stretching from a patient's initial appointment to the final acceptance of payment by payors. However, the challenges facing…
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5 minutesDenials Management — Causes and Their Fixes
Key Takeaways for Denials Management Track shifting denial patterns closely so you catch payer changes early and prevent recurring revenue loss. Strengthen front-end accuracy by…