Azalea Health Founder and Chief Strategy Officer Baha Zeidan explores how EHRs can take a more active role in supporting patient care in a byline published in HIT Consultant.
In “Evolving the EHR from a System of Record to a System of Action,” Zeidan discusses the potential for AI to help practices connect scheduling, documentation, billing, and follow-up. For ambulatory teams, that could mean less manual coordination and easier access to the information needed to keep work moving.
In the article, Zeidan examines what this shift could mean for practices and their technology partners, including:
- Bringing more clinical, administrative, and financial work into one platform.
- Helping providers and staff identify what needs attention and act on it.
- Building AI into everyday workflows with clear permissions, transparency, and human review.
Zeidan emphasizes that clinicians and staff will continue to direct care. The opportunity is to reduce the repetitive work surrounding their decisions while keeping them in control.