Plug Revenue Leaks: The Playbook for Ambulatory Practices

A Practical Guide on How to Prevent Revenue Leakage and Improve Cash Flow

You and your team know how to bill insurance, collect coinsurance and copays, and manage RCM workflows like clockwork. But still, there are areas where revenue can slip away. And revenue can leak out directly or indirectly at any point in your revenue cycle management (RCM) process — points that are sometimes forgotten.

In this playbook, learn how to prevent revenue leakage and maximize your revenue cycle at every and any point in the RCM process.

Learn where revenue leaks are most likely to happen and steps you can take to plug them from the time before the patient walks through the door to after the visit is over and every touchpoint in between.

What You Get

• The 3 steps to take before you start plugging revenue leaks
• How to prevent revenue leakage:
  • At patient scheduling
  • At patient registration and intake
  • At charge capture and claim submission
  • During payment posting
  • During denials
  • With AR follow-up
  • In patient collections
  • In account maintenance